Privacy Policy

This Privacy Policy governs the SkyWithLux LLC website (https://skywithlux.com), mobile site, and other services, regardless of distribution method. It is binding on all users who access, visit, or use the services.

This policy is intended to help you understand how your personal data is collected, used, protected, shared, and otherwise handled when you use our website, request a personalized quote, contact our travel agents, or book travel through SkyWithLux.

Personal data means information relating to an identified or identifiable natural person, including information that can identify a person directly or indirectly by reference to an identifier or to physical, physiological, mental, economic, cultural, or social factors.

When submitting a contact request, requesting a personalized quote, or working with our travel agents, you may be prompted to enter your name, email address, phone number, travel preferences, or other details needed to help with your experience.

To assist you appropriately with flight booking and travel planning, we collect information that is relevant to quote preparation, booking, payment, customer service, travel documentation, and support.

You choose whether to provide information voluntarily, but certain details may be required to quote or book travel correctly.

• Information you provide through forms, phone calls, email, online chat, or other communications.
• Information generated by us or collected automatically from your device.
• Information received from third parties when you interact with partner ads, referrals, or linked services.
• Information needed to book travel for you or authorized referrals.

You may provide information through forms on our website or app, by phone, by email, or through other communication channels. This information may be needed to book your travel or assist travelers you refer to us.

This may include, without limitation, full names, contact details, age, traveler information, itinerary preferences, passenger details, and details needed to process a quote or reservation.

We generate or collect certain information automatically from your computer or device as you use our services. This may include your IP address, browser, device specifications, operating system, referring website URL, general location inferred from IP address, and usage details.

We may also receive information from third parties based on how you choose to interact with us, such as when you click an advertisement or referral link from a partner website and are redirected to our platform.

This information helps improve your experience, maintain service quality, and make sure you receive content relevant to your travel request.

Our services are not intended for children under 16 years of age. No one under 16 should provide information to, on, or through our services.

We do not knowingly collect personal data from children under 16. If we learn that we collected or received such information without appropriate consent from a parent or legal guardian, we will delete it.

The categories below describe personal data that may be collected or processed depending on how you use SkyWithLux services.

• Contact information: full name, billing address, email address, and phone number.
• Payment information: card number, expiry date, verification code, and billing details needed to process a booking.
• Booking information: booking reference, preferences, booking history, passenger name record (PNR), passport or identification information, and travel itinerary.
• Demographic information: age, gender, location, and preferred language when needed for travel services.
• Digital information: IP address, device type, model, operating system, GPS-based location when permitted, and approximate location from IP address.
• Usage and profiling information: previous bookings, search history, travel preferences, pages visited, site features used, and redirect links clicked.
• Preference information: consents you have given or declined, email or push notification preferences, and advertising cookie preferences.
• Communications information: feedback, help requests, email messages, online chat, instant messaging, phone calls, social media messages, and related metadata.

When you provide your phone number through forms on our website, including forms where you leave your name, email, and phone number, you consent to be contacted by SkyWithLux.

By submitting your phone number, you expressly consent to receive SMS text messages from SkyWithLux. These communications may relate to services, updates, promotional offers, important announcements, and customer service inquiries.

Submitting a form constitutes your consent to receive SMS communications in accordance with applicable laws and regulations.

If you wish to stop receiving SMS communications, reply STOP to any SMS you receive from us or contact our customer service team at support@skywithlux.com. After receiving your opt-out request, we will promptly remove your phone number from our SMS communication list.

We use personal data to provide our services, respond to requests, improve the website, support booking activity, and communicate with you about offers, services, or follow-up correspondence.

• Improve our website and services.
• Respond to quote requests, booking inquiries, and support needs.
• Send periodic emails regarding offers, products, or services.
• Follow up after correspondence by email, phone, SMS, or other channels.
• Prepare quotes, assist with booking, process travel requests, and support active itineraries.

The period for storing personal data may vary depending on why the data was collected, how it is used, and whether we are required to retain it for legal, contractual, accounting, fraud-prevention, or legitimate-business reasons.

We keep personal data only for as long as needed. When we no longer need it, we delete or anonymize it so it no longer identifies you.

You may request deletion of your personal information by emailing support@skywithlux.com. Upon request, we will delete applicable personal information and confirm deletion by email within no more than 30 days, subject to legal retention obligations.

We use commercially reasonable physical, electronic, and managerial procedures designed to help prevent unauthorized access, maintain data security, and correctly use the information we collect online.

All sensitive information you supply is encrypted using Secure Socket Layer (SSL) technology. We also use TLS and HTTPS encryption to protect personal data when it is transferred across the internet.

No data transmission over the internet, wireless transmission, or electronic storage system can be guaranteed to be 100% secure.

We do not sell, trade, or otherwise transfer your personal data to outside parties for their independent marketing purposes.

We do not use Google AdSense advertising on our website.

Where needed to provide travel services, process payments, operate our website, support customer communications, or comply with law, data may be processed by service providers or travel suppliers under applicable privacy and security obligations.

SkyWithLux LLC 12251 Lexington Park Dr, Tampa, FL 33626 General Line: +1(888) 887-1737 Sales Inquiries: sales@skywithlux.com Support: support@skywithlux.com Website: https://skywithlux.com

Privacy, data deletion, or support requests may be sent to support@skywithlux.com.

This Privacy Policy was last edited on May 8, 2026.