Terms & Conditions

Welcome to the SkyWithLux website (https://skywithlux.com). This platform helps customers request travel information, check availability of travel-related products and services, make reservations, and conduct business with our travel specialists.

Throughout these Terms & Conditions, "we," "us," "our," and "SkyWithLux" refer to SkyWithLux LLC, a travel agency specializing in premium and business class air travel services. "You" refers to any customer visiting the website or booking travel services through our customer support team.

By accessing or using this website, contacting our support team, submitting a quote request, or making any reservation through SkyWithLux, you agree to these Terms & Conditions and our Privacy Policy.

These terms contain important information regarding limitations of liability, dispute resolution, and arbitration. If you do not agree, discontinue use of the website and do not proceed with any booking or inquiry.

SkyWithLux does not organize or sell package holidays. Package travel regulations may not apply to bookings made through our services. Payment processing may be handled by SkyWithLux on behalf of airlines or travel suppliers depending on the selected payment method and booking structure.

As a condition of using this website and our services, you confirm that you are legally able to make travel inquiries and reservations, and that all information you provide is accurate, current, and complete.

SkyWithLux may deny website access or refuse service at any time, including when these terms are violated or when a booking creates operational, compliance, fraud, or supplier-policy concerns.

You also confirm that neither you nor any traveler included in your booking is subject to sanctions or restrictions imposed by the United States, United Nations, European Union, or other applicable governmental authorities.

• You are at least 18 years old.
• You have legal authority to enter binding agreements.
• You will use this website only for legitimate travel inquiries and reservations.
• Any reservation made for another traveler is made with proper authorization.
• You will inform all travelers about applicable airline fare rules and restrictions.

Any dispute, claim, or controversy arising out of or relating to these terms, the website, or services provided by SkyWithLux shall be resolved through binding arbitration administered under applicable arbitration rules.

By using the website or booking with SkyWithLux, you waive the right to participate in class actions or representative proceedings and agree that disputes will be resolved individually.

Nothing in this section limits your right to pursue qualifying claims in small claims court where permitted by law.

These Terms & Conditions are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.

By purchasing a ticket through SkyWithLux, you acknowledge that you have read, understood, and accepted all fare rules and restrictions associated with your reservation.

Many fares are non-refundable and may carry restrictions regarding cancellations, exchanges, routing, and schedule modifications. Fare differences and airline penalties may apply to any permitted changes.

Passenger names on tickets cannot be changed after ticket issuance. Tickets are valid only for the passengers listed on the reservation.

If a traveler independently modifies or takes control of the reservation directly through the airline, SkyWithLux may no longer be responsible for further changes, support, or booking-related issues.

• Airline tickets and service fees are non-refundable unless stated otherwise.
• Cancellations and exchanges must be requested before scheduled departure.
• No-show reservations may lose all value.
• Future travel credits, where applicable, are subject to airline fare rules and expiration periods.

The departure time shown on your itinerary is the scheduled aircraft departure time, not the required airport arrival or check-in time. Travelers are responsible for arriving early enough for check-in, security, immigration, customs, and boarding requirements.

Baggage allowances, restrictions, and fees are determined solely by the operating airline and may vary by fare type, route, cabin class, and frequent flyer status. SkyWithLux is not responsible for baggage fees, policy changes, or baggage-related disputes handled by the airline.

Mileage accrual, upgrades, lounge access, certificates, and loyalty-program benefits are subject to airline policies and may not apply to all tickets purchased through SkyWithLux. Please consult the operating airline directly regarding eligibility.

Additional terms imposed by airlines, hotels, transportation providers, or other travel suppliers apply to all bookings made through SkyWithLux.

By completing a reservation, you agree to comply with supplier-imposed rules, including payment deadlines, fare restrictions, cancellation rules, and conditions of carriage.

Some suppliers may require additional identification, credit card verification, or deposits at check-in.

• Failure to comply may result in reservation cancellation.
• Supplier policies may result in denied boarding.
• Fare value may be lost when airline rules are not followed.
• Additional penalties or fees may apply.

Travelers are solely responsible for obtaining and carrying all required travel documentation, including valid passports, visas, transit visas, health certificates, vaccination records, entry permits, and any other documents required by destination or transit authorities.

Requirements vary by destination, nationality, itinerary, and connection point, and may change without notice. Some countries require transit visas even when the traveler remains inside the airport.

Passengers traveling through or connecting within the European Union Schengen Area may require a valid Schengen visa depending on nationality and itinerary. Some countries may impose additional requirements for one-way tickets.

SkyWithLux recommends verifying all entry and transit requirements directly with embassies, consulates, airlines, and official government authorities before booking and before departure.

By offering travel services to particular destinations, SkyWithLux does not represent or guarantee that travel to such destinations is advisable or risk-free.

After ticket issuance, all changes and refunds remain subject to the airline's fare rules and restrictions. Discounted and negotiated fares are often non-refundable, non-changeable, and non-transferable.

Where refunds or exchanges are permitted, airline penalties and SkyWithLux processing fees may apply. Reservations must generally be canceled before departure to retain any remaining ticket value.

Unused ticket credits, where applicable, may only be valid for future international travel and may expire according to airline fare rules.

All tickets issued by SkyWithLux are electronic tickets and will be sent to the email address provided during booking. Confirmation emails may include ticket numbers, airline confirmation numbers, itinerary details, and fare information.

By submitting payment information, you confirm that you are the authorized cardholder or have authorization to use the provided payment method.

SkyWithLux accepts major credit cards and may perform fraud-prevention verification procedures, including temporary authorization charges, identity verification, bank confirmation requests, and security documentation requests.

Submitting payment information does not guarantee ticket issuance. Bookings and fares remain subject to confirmation and ticketing. Currency conversion rates and foreign transaction fees are determined solely by your financial institution.

SkyWithLux Standard Travel Protection and Premium Travel Protection are optional services available for an additional fee. These products are not insurance policies and do not replace independent travel insurance coverage.

Standard Travel Protection may include exchange flexibility, flight disruption assistance, delayed baggage assistance, hospitalization-related flexibility, and illness-related rebooking support.

Premium Travel Protection may enhance standard benefits with priority concierge assistance, Price Drop Protection, upgrade waitlist priority, Flexible Ticket discounts, and travel voucher benefits.

All Travel Protection benefits remain subject to airline fare rules, seat availability, proper documentation, timely notification to SkyWithLux, and SkyWithLux operational policies. No-show tickets are not eligible for protection benefits.

Flexible Ticket is an optional service allowing travelers to modify their itinerary once without additional airline or SkyWithLux change fees, except for applicable fare differences.

Flexible Ticket must be purchased during the original booking and cannot be added later. It is subject to seat availability, applies only before departure, is not valid for no-show situations, and does not permit name changes or ticket transfers.

Changes made directly with the airline may void Flexible Ticket benefits.

All information, products, and services provided through the website are offered on an as-available basis without warranties of any kind, whether express or implied.

SkyWithLux acts solely as an intermediary between travelers and third-party travel suppliers, including airlines, hotels, transportation providers, and related vendors. Travel suppliers operate as independent contractors and are not employees, agents, or representatives of SkyWithLux LLC.

To the maximum extent permitted by law, SkyWithLux' total liability shall not exceed the total amount paid for the affected booking. Travel services remain subject to the operating supplier's terms and conditions.

• Flight delays, cancellations, schedule changes, and missed connections.
• Supplier bankruptcy, operational failure, errors, omissions, or negligence.
• Government actions, restrictions, force majeure events, or denied boarding.
• Loss of baggage, personal injury, additional travel expenses, or supplier-controlled disruptions.

Customers are encouraged to contact SkyWithLux directly regarding billing concerns before initiating a chargeback.

SkyWithLux reserves the right to dispute improper chargebacks, including authorized transactions, non-refundable bookings, partially or fully used services, airline-controlled disruptions, force majeure situations, and bookings governed by supplier restrictions.

Improper chargebacks may result in cancellation or suspension of reservations and recovery efforts by SkyWithLux.

By providing your contact information, you consent to receive calls, text messages, and emails from SkyWithLux regarding your quote request, booking, travel support, and possible compensation eligibility related to flight delays, cancellations, or travel disruptions under applicable international regulations.

You may opt out of marketing or compensation-related communications at any time. Operational messages related to active bookings may still be required to service your itinerary.

SkyWithLux LLC 12251 Lexington Park Dr, Tampa, FL 33626 General Line: +1(888) 887-1737 Sales Inquiries: sales@skywithlux.com Customer Support: support@skywithlux.com Website: https://skywithlux.com

These Terms & Conditions may be updated periodically without prior notice. Continued use of the website and services constitutes acceptance of the latest version.